Steps to creating employee satisfaction

Written By Gary Spirer Published March 29th, 2010

A loyal employee would almost always be satisfied, but a satisfied employee is not necessarily loyal. So how do you tell the difference between a loyal employee and a satisfied one? Let’s find out.

Step 1 Understand employee behaviors

Loyalty really comes down to the employee’s behavior and attitude. Not leaving the company does not necessarily make the employee loyal and feeling good about the company – feeling a connection isn’t necessarily an indication of loyalty either. So what is the definition of loyalty when it comes to your business? Loyalty is accepting the bonds of our relationship with others and acting in a way that defends this bond. A loyal employee will feel a particular bond to the company. In some way he or she will feel like a part of it belongs to him or her. It may not be a literal ownership of the company but in a way it is a psychological ownership. This is a tough characteristic to create in your employees and likely starts with a particular personality type of the person being hired.

Step 2 Boost employee satisfaction

The employee has to feel a certain sense of ownership within the company. Perhaps this can be created by respecting the input and needs of everyone involved. This is sometimes easier to create in a smaller company – having weekly meetings to allow everyone involved to put their two cents in. Allow employees to be responsible for heading up certain projects or seeing projects from beginning to end. Have company bonding time where you go out, entertain or even reward.

It’s that simple. Remember, satisfied employees generate the most profits in the long-run. Please visit for more great business advice.

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