Steps to Management Success – Step 74: Get New Employees off to a Good Start

Written By Rick Frishman Published April 2nd, 2010

STEP SEVENTY-FOUR

Get New Employees off to a Good Start

Most companies spend a fraction of the time and effort to orient new employees that they do to recruit them. That’s a mistake. With the right kind of training and treatment, your orientation process can make a good first-day impression on your employee—and vice versa. You’ll have less turnover and probably get new employees up to speed more rapidly.

WHAT IT MEANS: The hiring process doesn’t end with making the selection. Your new employee’s first day is critical. People are most motivated on their first day. Build on the momentum of that motivation by having a place set up for them to work, making them comfortable, and making them feel welcome. Don’t just dump them in an office and shut your door. Be prepared to spend some time with them, explaining job duties, getting them started on tasks, or even taking them out to lunch. By doing so, you’re building rapport and setting the stage for a long and happy working relationship.

ACTION PLAN: Develop a formal orientation plan. This should include welcoming the new hires personally and making sure that you (or their manager) spend some time with them. Go over some of the job’s specific responsibilities and some basic workplace rules. Provide any reference material that might be useful.

EVEN BETTER: Make sure that new hires are introduced in person to all their immediate coworkers (and give them a list). Send a memo to your staff to announce the new hire. Add some fun to the experience by treating the rookie the lunch.

(Excerpted from: 10 Clowns Don’t Make a Circus. . . and 249 Other Critical Management Success Strategies by Steven Schragis and Rick Frishman)


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