Steps to Management Success – Step 93: Create an “Us” Mentality

Written By Rick Frishman Published April 8th, 2010

STEP NINETY-THREE

Create an “Us” Mentality

Your effectiveness as a manager is highly contingent on the collective efforts of your team. The way you act and the things you say can help build team motivation and solidarity—or hamper it.

WHAT IT MEANS: Make sure to share the credit for all your team’s achievements.

Some managers may talk a good “team program,” but they don’t hesitate to take all the credit for themselves when they can (that is, when no one on their team is within earshot). You probably wouldn’t want to work for a manager like that—so don’t be a manager like that.

It’s OK to praise or rebuke people individually, but try as much as possible, through both your words and your deeds, to communicate that you are all in this together, that you value everyone’s contribution and talents, and that, at the end of the day, it really is about “us.”

ACTION PLAN: Take a few moments at the beginning of each team meeting to praise or critique specific team achievements. When communicating to upper management, don’t hesitate to give credit to your team and to specific team members. Great managers understand that business is indeed a team endeavor, and they know how to use praise and recognition to keep team spirit high.

EVEN BETTER: Go beyond praise to build solidarity and reward team achievements with a celebration lunch, dinner, or special event. Think about recognizing and rewarding outstanding achievement with your own (team-voted?) player-of-the-month award. Let your team know in every way you can that you’re proud of them—and that you’re counting on them.

(Excerpted from: 10 Clowns Don’t Make a Circus. . . and 249 Other Critical Management Success Strategies by Steven Schragis and Rick Frishman)

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