Steps to Management Success – Step 127: Reward Those Who Deserve It Before They Ask

Written By Rick Frishman Published April 15th, 2010

STEP ONE HUNDRED TWENTY SEVEN

Reward Those Who Deserve It Before They Ask

Never get into the position in which an employee asks you for a promotion or a raise. Instead, always stay on top of your employees’ performances and reward them before they ask for more. Beat them to the punch. Giving unsolicited promotions and raises delivers the message that you appreciate the employees and value their efforts on your behalf.

WHAT IT MEANS: Whenever an employee asks for a promotion or raise, a problem exists. (1) If the employee deserves the boost, you should have been more observant and properly shown your appreciation for the employee’s efforts. Failing to reward top people is a great way to lose them. (2) If the worker doesn’t deserve a raise, he or she has unrealistic expectations, which you—as a good boss—should have realized and addressed. In business, money is generally considered the way everyone keeps score!

ACTION PLAN: Communicate closely with your employees, check their performance, and create an open atmosphere in which you interact. Make them feel free to come to you for guidance and help. However, don’t let workers become dependent on you for answers they should know or find out for themselves.

EVEN BETTER: Create performance incentives. Set production levels and give rewards for surpassing them. Be clear on the targets they must reach both in terms of the amount of work to be produced and the quality at which it’s completed. Production can greatly increase when employees have a stake in the game.

(Excerpted from: 10 Clowns Don’t Make a Circus. . . and 249 Other Critical Management Success Strategies by Steven Schragis and Rick Frishman)


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