Steps to Proper Social Netiquette

Written By Steps To Faculty Published May 11th, 2010

Social networks, such as Twitter, LinkedIn, and Facebook, are a great way for you to develop and maintain valuable and lasting relationships with customers, friends, and family. However, certain etiquette when using these social networking media must be used to keep a professional demeanor and effectively use these social forms. Here’s how.

Step 1 Mixing business and personal affairs is a no-no

Using social media at work settings is not advisable. If you own a company, write down policies regarding this in the employee’s handbooks. If you decide to allow social media to be in the workplace, then be sure that social media usage does not interfere with business. The opinion of your clients is highly valuable and any non-professional phrases or actions can turn them off from your business.

Step 2 Do not reference your clients in a social media setting without permission

Although it may be tempting to cite your clients on your web site, do not use the names of clients in the context of social media unless the client has given explicit permission for you to do so. If you are granted such privileges, do not take it for granted. Be respectful to the clients and name drop when appropriate.

Step 3 Cite sources properly

As litigious as society has become, it is essential that you respect copyrights, trademarks, and other ideas protection mandates. If you need to reference another person’s work, do so using proper APA (American Psychological Association) styles and in text citations. Never plagiarize anyone.

Step 4 Assume anyone can read your posts, videos, and pictures

The legalities regarding posts, videos, and pictures is still not defined as it applies to social media. But always assume that anyone, anywhere can read your posts, videos, and see your pictures. Be careful of what you present. Do not put anything on a social network or through a mobile phone that you know you will regret at a later point in time.

Step 5 Proofread

Check over all of your posts to be sure proper pronunciation and spelling rules are applied.

Remember, the world is connected, for better or worse.


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