Accounting Outsourcing Nitty-Gritty that you need to Know

Accounting outsourcing is simply best for accounting firms and CPAs to deal with increasing customer demand during the peak tax season. Undertaking the entire thing in its proper way can actually spell success for a business and bring about greater monetary gains.

Tags: Accounting outsourcing, Accounting Outsourcing Service, accounts payable outsourcing, Bookkeeping outsourcing, call Accounting outsourcing, Finance Accounting outsourcing
Posted in Management, Outsourcing | No Comments »

Steps to having a personal assistance business

Are at a loss for an exciting career that offers constant challenges and will keep you on your toes? Then look no further than the role of personal assistants. Offering personal assistance to the harried is a great way to make a living. Not only will you be busy, you will

Tags: assistant, manager, personal, Personal Assistance, secretary
Posted in Management, Personal Assistance | No Comments »

Steps to outsourcing

Outsourcing is a process of contracting to a third party to provide services or products to the company. It is also procuring services or products from an outside supplier or paying another company to provide the services which a company might otherwise have employed its on staff to perform. While you may have heard of the many benefits of outsourcing, include cheaper labor and material costs,

Tags: business, business outsourcing, contract, outsource, Outsourcing
Posted in Management, Outsourcing | No Comments »

Creating a Call Center Script

Call center script creation has many pitfalls that can leave your operators and your callers confused. Here are some suggestions for clear communication.

Tags: answering service, call center, communication, Customer Service, script, Small business
Posted in Customer Service, Management | No Comments »

Developing the Secretarial Role – Managers

Secretarial and administrative staff can only develop and add value to the business for the future, if their peers, the organization’s culture and their immediate managers create the right opportunities for them to do so.

Tags: assistance, assistant, secretary
Posted in Management, Personal Assistance | No Comments »

Titanic Precautions

Many movies have been made about the tragic story of the Titanic. Arrogance and ignorance was definitely present during its maiden voyage, which was Titanic’s last voyage.

Many warnings were given, but unfortunately, the warnings were not taken seriously. On April 14th, 1912 Titanic received six warnings that icebergs were present in their perimeter. On the night of April 14th, Titanic struck an iceberg and ultimately sank to the bottom of the Atlantic Ocean.

Posted in Management, Systems | No Comments »

Ethics & Leadership in Business Development

In the 25 + years of working with some of the best people in Business Development within the power generation industry, we have found some unique characteristics that separate these individuals from the rest. It doesn’t seem to matter what organization they work for, or the services, the client base or the economic climate.

Tags: business development, ethics, Leadership, sales
Posted in Leadership, Management | No Comments »

Assessment tools: steps to properly assess your employees

If you are starting up a business, you need to have the proper assessment tools in place that will allow you to measure employee performance so that you keep the right people in place and let go of those who are not helping your business. The only way to make your way is to formulate the tools that will allow you to quickly identify who you want to stay and who you want to go. Once that is figured out, the rest becomes easy.

Posted in Employee Assessments, Management | No Comments »

Steps to Providing Employee Benefits for Employee Retention

Good employees are hard to get and even harder to keep at your company. There exists a two-way relation between an employer and employee. The employer gets their business operations completed by employees and at the same time employees get paid for their services rendered. As a business owner you know that some employees are more diligent than others when it comes to your business. These are employees you would like to keep. How? Find out.

Tags: Benefits, employee, Steps
Posted in Hiring & Keeping Employees, Management | No Comments »

Steps to Management Success – Step 138: Know the Xs and Os of a Phone Call Before You Make It

STEP ONE HUNDRED THIRTY-EIGHT

Know the Xs and Os of a Phone Call Before You Make It

Prior to making telephone calls that will involve major, complex, or compound issues, write a list of all the items you would like to cover. During telephone conversations, it’s easy for the parties’ focus to be interrupted or diverted and for important issues to be overlooked or inadequately addressed. Preparing a list that you can follow as an agenda will make your phone calls more productive.

Posted in Management, Office & Operations | Comments Off